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Privacy Policy

Last updated: 19 August 2026

Tiny Humans Talk respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit the Tiny Humans Talk website, sign up to receive emails from us, purchase a course or digital resource, access your customer account or course, or contact us.

Tiny Humans Talk provides educational courses and resources for parents and caregivers relating to children's speech, language and communication development.

For the purposes of applicable data protection law, Tiny Humans Talk is the data controller in relation to the personal information described in this Privacy Policy.

1. Who we are

Tiny Humans Talk
Operated by: [INSERT LEGAL NAME / REGISTERED BUSINESS NAME]
Email: [INSERT PRIVACY OR CONTACT EMAIL]
Website: [INSERT WEBSITE URL]

If you have any questions about this Privacy Policy or about how we use your personal information, you can contact us using the email address above.

2. Our website and course platform

The Tiny Humans Talk website, customer accounts and online courses are hosted using Kajabi, an online platform used to build, sell and deliver digital products and courses.

We use Kajabi to help us:

  • host and operate the Tiny Humans Talk website;

  • process customer registrations;

  • create and manage customer accounts;

  • provide access to purchased courses and digital resources;

  • manage our customer and contact database;

  • record purchases and course access;

  • deliver certain emails and communications;

  • manage aspects of checkout and transactions; and

  • provide the technical infrastructure required to operate our online courses.

When you provide personal information through the Tiny Humans Talk website, some of that information is therefore processed using Kajabi's systems.

Kajabi processes personal information on our behalf in connection with many of these services and provides contractual data-protection safeguards for applicable personal data.

3. Information we collect

The information we collect depends on how you interact with Tiny Humans Talk.

When you purchase a course or digital resource

We may collect or have access to information including:

  • your name;

  • your email address;

  • the course, bundle or resource purchased;

  • the date of purchase;

  • the amount paid;

  • discounts or promotional codes used;

  • transaction status;

  • refund information, where applicable;

  • customer or transaction identifiers; and

  • any other information reasonably required to administer your purchase.

If additional details are requested during checkout for billing, invoicing or tax purposes, those details may also be processed.

Payment information

Payments are processed through the payment provider or providers enabled on our Kajabi website.

Tiny Humans Talk does not receive or store your full credit or debit card number, CVV or online banking credentials.

We may receive limited transaction information that is necessary to administer your purchase, such as:

  • the amount paid;

  • payment status;

  • purchase date;

  • transaction or customer reference;

  • payment method type;

  • refunds; and

  • related transaction information.

Your full payment credentials are handled by the relevant payment provider.

4. Your Tiny Humans Talk account and course access

When you purchase a Tiny Humans Talk online course, Kajabi may create or facilitate the creation of a customer account for you.

Your account allows you to log in to the Tiny Humans Talk website and access the courses or resources you have purchased.

Information associated with your account may include:

  • your name and email address;

  • your login and account information;

  • the courses and resources you have access to;

  • your course access status;

  • course progress or completion information;

  • dates or times of course access; and

  • technical information associated with use of your account.

We use this information primarily to provide the course or digital resource you purchased and to manage your access to it.

Our legal basis for doing so is generally that the processing is necessary to perform our contract with you.

5. Information about children

Tiny Humans Talk provides educational information to parents, caregivers and other adults.

Our website and customer accounts are not intended for use by children, and we do not knowingly invite children to create accounts, purchase courses or provide personal information directly to us.

You do not need to provide your child's full name, date of birth, medical history, diagnosis or other identifiable health or developmental information in order to purchase or complete our general educational courses.

We ask that you do not send identifiable or sensitive information about a child through our website, general contact forms or customer-support channels unless it is genuinely necessary.

Where possible, questions about a child's speech, language or communication should be phrased without information that could directly identify the child.

Tiny Humans Talk courses and resources provide general educational information and are not a substitute for an individual Speech and Language Therapy assessment, diagnosis or treatment.

6. When you contact us

If you contact Tiny Humans Talk by email, through our website or through another customer-support channel, we may collect:

  • your name;

  • your email address;

  • the content of your message;

  • relevant account or purchase information; and

  • any other information you choose to provide.

We use this information to respond to your enquiry, provide customer support and resolve issues relating to your purchase, course or account.

Our legal basis will generally be either:

  • performance of our contract with you, where the enquiry relates to a purchase or service; or

  • our legitimate interests in providing customer support and operating our business effectively.

7. Email newsletters and marketing

You may choose to receive emails from Tiny Humans Talk.

These may include:

  • educational information and resources;

  • information relating to children's speech, language and communication;

  • Tiny Humans Talk news and updates;

  • information about new courses or resources; and

  • promotional information or special offers.

Where required by law, we will obtain your consent before sending electronic marketing communications.

In circumstances where applicable law allows us to contact an existing customer about similar products or services without obtaining separate marketing consent, we will only do so where the relevant legal requirements are met.

Signing up for marketing communications is not a condition of purchasing a Tiny Humans Talk course.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at [INSERT EMAIL].

If you unsubscribe, we may retain limited information recording your opt-out so that we can continue to respect your preference.

Unsubscribing from marketing will not prevent us from sending essential service communications relating to your account, purchase or course access.

8. How and why we use your personal information

We may process personal information in order to:

  • process and administer purchases;

  • provide access to courses and digital resources;

  • create and manage customer accounts;

  • provide customer support;

  • send important information relating to an account, purchase or course;

  • maintain transaction and business records;

  • operate, maintain and secure our website;

  • prevent fraud, misuse or unauthorised access;

  • troubleshoot technical problems;

  • understand and improve our website, courses and customer experience;

  • send marketing communications where permitted;

  • meet tax, accounting and other legal obligations; and

  • establish, exercise or defend legal claims where necessary.

We only process personal information where we have an appropriate legal basis.

Depending on the circumstances, this may include:

  • performance of a contract with you;

  • compliance with a legal obligation;

  • your consent; or

  • our legitimate interests, provided those interests are not overridden by your rights and interests.

9. Kajabi and other service providers

We use Kajabi as the principal technology platform for the Tiny Humans Talk website, customer accounts and online courses.

As a result, personal information you provide through Tiny Humans Talk may be processed through Kajabi's systems on our behalf.

We may also use other trusted service providers where necessary to operate our business. These may include:

  • payment processors;

  • accounting or bookkeeping providers;

  • email and communications providers;

  • website analytics providers;

  • IT, hosting and security providers; and

  • professional advisers such as accountants or solicitors.

We only share personal information with service providers where reasonably necessary for the relevant service.

Tiny Humans Talk does not sell your personal information.

We may also disclose personal information where required by law, regulation, court order or another lawful request from a competent authority.

10. Cookies and similar technologies

The Tiny Humans Talk website uses cookies and similar technologies, including technologies provided through Kajabi and any integrations we choose to enable.

Some cookies are necessary for the website to function properly. These may be used for purposes such as:

  • website security;

  • customer login;

  • checkout;

  • maintaining a user session;

  • providing course access; and

  • remembering essential website settings.

These are generally referred to as strictly necessary or essential cookies.

Other cookies or similar technologies may be used for purposes such as:

  • website analytics;

  • measuring website performance;

  • understanding how visitors use the website; or

  • advertising and marketing.

Where consent is required, non-essential cookies will only be used after you have made the appropriate choice through our cookie-consent mechanism.

You can change or withdraw your cookie preferences using the options made available on our website.

Additional information about cookies may also be provided through our cookie banner or cookie-preference tool.

11. International transfers of personal information

Some of the technology and service providers we use, including Kajabi and its service providers, may process personal information outside Ireland or the European Economic Area.

Where personal information is transferred outside the EEA, we take steps to ensure that an appropriate legal mechanism or safeguard is in place where required.

Depending on the circumstances, this may include:

  • a European Commission adequacy decision;

  • Standard Contractual Clauses; or

  • another lawful transfer mechanism recognised under applicable data-protection law.

You may contact us if you would like further information about the safeguards applicable to transfers of your personal information.

12. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting, tax and regulatory obligations.

Different information may therefore be retained for different periods.

For example:

  • purchase, invoice and accounting records may be retained for at least the period required under Irish tax and accounting law, which may generally require relevant records to be retained for six years;

  • customer-account and course-access information may be retained for as long as necessary to provide the course access purchased and for a reasonable period afterwards;

  • customer-support correspondence will generally be retained for a reasonable period after the enquiry has been resolved;

  • marketing information may be retained while you remain subscribed, with limited information retained afterwards where necessary to record and respect an unsubscribe request; and

  • cookie and technical information will be retained in accordance with the applicable settings and retention periods for those technologies.

We may retain information for longer where reasonably necessary in connection with a dispute, legal claim, investigation or regulatory requirement.

13. How we protect your information

We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, misuse, disclosure, alteration, loss or destruction.

We also use established third-party technology providers, including Kajabi, to provide much of the infrastructure used to operate our website and courses.

Access to personal information is limited to those people and service providers who reasonably require it for the purposes described in this Privacy Policy.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

14. Your data-protection rights

Under applicable data-protection law, you may have the right to:

  • request access to personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information in certain circumstances;

  • request restriction of processing in certain circumstances;

  • object to certain processing;

  • receive certain personal information in a portable format;

  • withdraw your consent at any time where processing is based on consent; and

  • object at any time to the use of your personal information for direct marketing.

These rights are subject to applicable legal conditions and exceptions.

If you would like to exercise any of your data-protection rights, please contact:

[INSERT PRIVACY/CONTACT EMAIL]

We may need to request information reasonably necessary to verify your identity before completing a request.

15. Complaints

If you have a concern about how Tiny Humans Talk handles your personal information, please contact us first so that we have an opportunity to address the issue.

If you are in Ireland or your complaint relates to processing subject to Irish data-protection law, you also have the right to make a complaint to the Data Protection Commission, Ireland's supervisory authority for data protection.

Further information is available at www.dataprotection.ie.

Depending on where you live, you may also have the right to contact another relevant data-protection or privacy authority.

16. Automated decision-making

Tiny Humans Talk does not currently use personal information to make decisions that produce legal or similarly significant effects about individuals based solely on automated processing.

If this changes, we will update this Privacy Policy where required.

17. Third-party websites and resources

The Tiny Humans Talk website or course materials may contain links to third-party websites, services or resources.

We are not responsible for the privacy practices of those third parties. We recommend reviewing the applicable privacy information before providing personal information to another website or service.

18. International customers

Tiny Humans Talk courses and resources may be available to customers in Ireland and in other countries.

This Privacy Policy is designed primarily around our obligations as an Ireland-based business under Irish and European data-protection law.

Depending on where you live, additional privacy rights or requirements may apply. Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be limited under applicable privacy or data-protection legislation.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including where:

  • our website or courses change;

  • we introduce or change technology or service providers;

  • our data-processing practices change; or

  • applicable legal or regulatory requirements change.

The latest version will be made available on the Tiny Humans Talk website and the Last updated date at the top of this policy will be changed accordingly.

20. Contact us

For questions about this Privacy Policy, your personal information or your data-protection rights, please contact:

Tiny Humans Talk
Operated by: [INSERT LEGAL NAME / REGISTERED BUSINESS NAME]
Email: [INSERT PRIVACY/CONTACT EMAIL]
Website: [INSERT WEBSITE URL]